Mercy Health

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Patient Benefit Representative - Call Center Environment

Patient Benefit Representative - Call Center Environment

Requisition ID 
2017-757913
Category 
Hidden (8713)
Position Type 
Full Time
Shift(s) 
Days
Department 
Centralized Scheduling
Location 
US-OK-Oklahoma City

More information about this job

Company Overview

The Patient Benefit Representative is responsible for facilitating all components related to insurance and benefit analysis prior to the delivery of services.   This position must have a strong understanding of various insurances and stay abreast of pay or requirements.

 

The Patient Benefit Representative is responsible for reviewing patient appointments and/or admissions, obtaining information related to out of pocket financial responsibility, securing necessary authorizations, performing insurance management, securing insurance referral requirements and coordinates as needed with insurance companies to ensure timely reimbursement.

 

Details

The Patient Benefit Representative is responsible for facilitating all components related to insurance and benefit analysis prior to the delivery of services.   This position must have a strong understanding of various insurances and stay abreast of pay or requirements.

 

The Patient Benefit Representative is responsible for reviewing patient appointments and/or admissions, obtaining information related to out of pocket financial responsibility, securing necessary authorizations, performing insurance management, securing insurance referral requirements and coordinates as needed with insurance companies to ensure timely reimbursement.

 

Qualifications:

 

Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:

 

 

Experience and Education Requirements

  • Experience with medical terminology and insurance plans preferred.  
  • High School diploma required some college helpful.

 

Minimum Skills, Knowledge and Ability Requirements

  • Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
  • Ability to establish and maintain effective working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
  • Strong interpersonal skills
  • Strong organizational skills; attention to detail
  • Ability to work under stress, meet deadlines and perform all daily assignments with consistent accuracy.

 

We’ll Support You at Work and Home

 

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.

 

What Makes a Good Match for Mercy

 

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

If interested, please contact

Experience and Education Requirements

  • Experience with medical terminology and insurance plans preferred.  
  • High School diploma required some college helpful.

 

Minimum Skills, Knowledge and Ability Requirements

  • Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
  • Ability to establish and maintain effective working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
  • Strong interpersonal skills
  • Strong organizational skills; attention to detail
  • Ability to work under stress, meet deadlines and perform all daily assignments with consistent accuracy.

Connect with Mercy

Not ready to apply? Submit your resume here for general consideration.